Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Search Results: market (1419)
Bristol Airport in the southwest of the UK has announced it will begin work on…
Song Hoi-see, founder and CEO of Plaza Premium Lounge Management Limited, speaks to Passenger Terminal World about the company’s expansion into Europe through London Heathrow and the planned opening of a new airport hotel
Denver International Airport has launched Clear Channel Airports’ (CCA) in-airport TV network, ClearVision, throughout its…
SSP America has been awarded a 10-year, US$298m contract by the Hillsborough County Aviation Authority…
The Metropolitan Airport Commission (MAC) has approved a plan to expand Minneapolis-St Paul International Airport’s…
Birmingham Airport is using the social media risk management and compliance platform CrowdControlHQ to manage and…
SPP Asia Pacific has been awarded a £47m (US$72.6m) food and beverage (F&B) contract at…
Delta Air Lines has completed a US$299m, three-year terminal-wide refurbishment at Los Angeles International Airport…
Global IT as a Service (ITaaS) developer EMC Corporation has launched a new interactive out-of-home…