Christina Röseler, consultant at Pragma Consulting, shares her views on how airports can define their identity by connecting with their passengers
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Auckland Airport in New Zealand will provide a new duty free shopping experience for passengers…
Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Queenstown Airport in New Zealand has opened its NZ$17m (US$11.6m), 44,000ft² terminal expansion, doubling the size…
Established businesses should open up their technology, information and supply chains to early-stage, innovative companies…
The Metropolitan Airport Commission (MAC) has approved a plan to expand Minneapolis-St Paul International Airport’s…
Québec City Jean Lesage International Airport (YQB) has become the first airport in the world…
Aéroports de Lyon has announced it achieved a 21% reduction in CO2 emissions in 2014…
The renovated departures lounge at Princess Juliana International Airport in St Maarten in the Caribbean…
Two new executive lounges have opened at Warsaw Chopin Airport in Poland, offering passengers a…