James Ingram looks at how airport retail has changed over the past two decades and how improving the passenger experience can maximize non-aeronautical revenues
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Airports can generate millions of dollars in savings by shifting to a lifecycle cost approach to asset management
Robert Chicas, a director of Aviation + Transportation at HOK, explains how airport design has evolved over the past 20 years and offers some predictions for the future
Kevin Brocklebank illustrates a simple three-step process to help airports better understand their passengers’ retail needs