Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
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Airports can generate millions of dollars in savings by shifting to a lifecycle cost approach to asset management
Airports can enhance the customer experience by understanding their needs through location-based technology
Robert Chicas, a director of Aviation + Transportation at HOK, explains how airport design has evolved over the past 20 years and offers some predictions for the future
Steve Johnson, CEO of HMSHost, speaks to Passenger Terminal World about his predictions for the future of the airport terminal and how the journey has progressed so far
As part of Passenger Terminal World’s 20th anniversary celebrations, Mark Angela, chief commercial officer at SSP shares his predictions for the future of airport food and beverage
Passenger Terminal World speaks to three of the key speakers ahead of next week’s Passenger Terminal Expo and Conference in Barcelona, Spain
The utilisation of business intelligence data that links operations with retail can make a crucial difference to non-aviation revenues
As the 2014 Winter Olympics kicks off in Sochi, Russia today (Friday 7 February), Passenger Terminal World speaks to Leonid Sergeev, CEO of Basel Aero about Sochi International Airport’s transformation ahead of the games