Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Search Results: built environment (190)
The world’s leading international airport conference and exhibition, Passenger Terminal Expo and Conference 2025, opens…
Combining Indian warmth and hospitality with Swiss efficiency, Noida International will be the second airport…
Aeroporti di Roma (ADR) has inaugurated its new solar farm along the eastern side of…
PTW takes a look at some specific use cases that illustrate how airports and airlines…
Happy passengers spend more. This is a well-known theory in the airport sector and one…
Airport Dimensions and joint venture partner Swissport have opened the No1 Lounge at London Heathrow…
The Port Authority of New York and New Jersey (PANYNJ) has unveiled the EWR Vision…
Airports are increasingly mindful of embodied carbon when building new terminals. PTW gets some tips…
The Ministry of Transport (MOT), the Civil Aviation Authority of Singapore (CAAS) and Changi Airport…