John Jarrell, head of the airport IT unit of Amadeus IT Group explores how the pre-departure experience is being re-imagined through self-service technology
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Collaboration with architects and IT experts is the name of the game for airport operators looking to ensure their development plans can stand the test of time
Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
Airports can enhance the customer experience by understanding their needs through location-based technology
Robert Chicas, a director of Aviation + Transportation at HOK, explains how airport design has evolved over the past 20 years and offers some predictions for the future
Alaistair Deacon, chief aviation technologist at Lockheed Martin, explains why information is the cornerstone for successful airport operations
Passenger Terminal World speaks to H.E. Abdulaziz Al Noaimi, chairman of the New Doha International Airport (NDIA) Steering Committee and chairman of Qatar Civil Aviation Authority, about developments at Hamad International Airport
Amsterdam Airport Schiphol has released video footage of its recent trial using Google Glass technology.…
Passenger Terminal World speaks to three of the key speakers ahead of next week’s Passenger Terminal Expo and Conference in Barcelona, Spain
The UK’s travelling public is soon to be served by London Heathrow’s new and improved Terminal 2. What can passengers expect from the transformation?