Kinetic Consultancy owner Martijn Steur shares his thoughts on how employing a mood manager to lift the spirits of passengers should lead to an increase in spending in the terminal
Search Results: air traffic (1191)
Denver International Airport in Colorado had the busiest May in the airport’s history this year…
Martin Bowman, strategy director of global aviation at Lockheed Martin Information Systems & Global Solutions, discusses strategies for optimizing passenger throughput and satisfaction
Mignon Buckingham, managing director of global loyalty agency ICLP, explains why turning disinterested passengers into devoted customers is vital when it comes to maximizing revenue, and how developing a deep understanding of a passenger’s needs and desires is the first step on this journey
The importance of cybersecurity should not be overlooked by today’s aviation industry
Nice Côte d’Azur Airport has reinvented its two terminals to deliver a more authentic local experience, providing a boutique treat for passengers
Airports are having to raise their game to cater for passengers with reduced mobility and conditions such as autism
Airport operator Fraport has completed the newly renovated Terminal 1 (T1) arrivals forecourt at Frankfurt…
London-based architecture and retail design firm The Design Solution has unveiled details regarding its dual…
Domestic traffic at Russian airports surged by 14% in 2015 following terrorist attacks in Turkey and Egypt, two of the nation’s most popular holiday destinations. Leonid Sergeyev, CEO of Basel Aero, discusses how Russian airports situated on the Black Sea coast coped with the sudden influx of holidaymakers.