Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Search Results: LAX (648)
Cathay Pacific Airways has reopened The Pier First Class Lounge at Hong Kong International Airport…
Established businesses should open up their technology, information and supply chains to early-stage, innovative companies…
Song Hoi-see, founder and CEO of Plaza Premium Lounge Management Limited, speaks to Passenger Terminal World about the company’s expansion into Europe through London Heathrow and the planned opening of a new airport hotel
Iberia has opened a VIP lounge at Malabo International Airport in Equatorial Guinea, which is…
Bristol Airport has announced the line-up of retail and catering facilities for its £8.6m (US$13.5m)…
Hong Kong International Airport and SITA Lab are trialling more than 50 beacons in Terminal…
Two new executive lounges have opened at Warsaw Chopin Airport in Poland, offering passengers a…
Costa Coffee has opened the last of its three refurbished outlets in the international arrivals…
Food and beverage operator SSP Group has opened a new O’Learys sports bar and restaurant…