Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Search Results: Just Eat (913)
Left: According to SITA’s 2015 Airline IT Trends Survey, just 9% of airlines are using…
Costa Coffee has opened the last of its three refurbished outlets in the international arrivals…
The Massachusetts Port Authority (Massport) has unveiled a new piece of public art in the…
Vilnius Airport in Lithuania has opened a new cinema hall for passengers in its recently…
James Berry, director and global aviation and transport sector leader for Woods Bagot, explains the thinking behind his recent white paper on the changing face of the airport landside interchange
Sydney Airport will launch a Nespresso pop-up boutique for domestic travelers in Terminal 2 (T2).…
Ibrahim Ibrahim, managing director, Portland Design, examines the Millennial traveler’s cravings for convenience and serendipity, and how brands, retailers and airports can start to configure and cater to their needs.
A consortium consisting of Basic Element, Russian Direct Investment Fund (RDIF) and Changi Airports International (CAI) recently won the operating rights for Vladivostok International Airport in Russia as part of a US$109m deal. Andrey Elinson, deputy head of Basic Element, talks to Passenger Terminal World about the acquisition and the consortium’s plans.
London Luton Airport has installed two new Virtual Assistants from Tensator to assist departing passengers…