Search Results: Dubai (244)

Diogenis Papiomytis, director of aerospace and defense for consultancy Frost & Sullivan, speaks to Passenger Terminal World about the digital transformation of airports and the impact of new technologies when planning for the future

Mignon Buckingham, managing director of global loyalty agency ICLP, explains why turning disinterested passengers into devoted customers is vital when it comes to maximizing revenue, and how developing a deep understanding of a passenger’s needs and desires is the first step on this journey

After investing £426m (US$610m) on improving the passenger experience over the past eight years, Paul Kehoe, CEO of Birmingham Airport in the UK, believes focusing on better ground connectivity will be the next step in enhancing the airport journey