Earlier this year the American Association of Airport Executives (AAAE) presented Miami International Airport (MIA) with its Airport Innovation Award. Emilio T Gonzalez, director at Miami Dade Aviation Department, discusses the airport’s innovative efforts to date.
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Barbara Yamamoto, chief experience officer at LAX, discusses the deployment of a US$3m airport-wide training program in partnership with customer experience specialists CSE
Atlanta-based food and beverage (F&B) operator Concessions International (CI) has partnered with online technology developer…
Airline operator Turkish Airlines has opened its first US-based passenger lounge in the international departures…
Restaurateur HMSHost, a subsidiary of catering firm Autogrill Group, has reached an agreement to buy…
Left: The TSA is set to screen passengers using CT scanning technology at Phoenix Sky Harbor…
The latest report by air transport IT provider SITA states that passengers will begin to…
Airline operator American Airlines is investing more than US$3bn in introducing its Flagship lounge and…
Above: Jerome Falic (third from right), CEO of Duty Free Americas, and company executives received…
Left: A design rendering of Manchester Airport’s £1bn (US$1.5bn) transformation programA record-breaking total of 2,087,149 people…