Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Search Results: innovation (936)
Established businesses should open up their technology, information and supply chains to early-stage, innovative companies…
The US Transport Security Administration (TSA) has ordered 40 medium-speed CTX 9800 DSi explosives detection…
Hong Kong International Airport and SITA Lab are trialling more than 50 beacons in Terminal…
Global IT as a Service (ITaaS) developer EMC Corporation has launched a new interactive out-of-home…
The Los Angeles Board of Airport Commissioners has awarded a seven-year, US$5.9m concession agreement to…
Construction work for the new pedestrian tunnel at Billy Bishop Toronto City Airport in Canada…
Air travel IT specialist SITA has formed the SITA Border Automation User Group to help…
Air transport IT specialist SITA has been awarded a contract to install a multi-million dollar…
Microsoft has been unveiled as the first advertiser for a new digital advertising display called…