Search Results: demand (986)

Mignon Buckingham, managing director of global loyalty agency ICLP, explains why turning disinterested passengers into devoted customers is vital when it comes to maximizing revenue, and how developing a deep understanding of a passenger’s needs and desires is the first step on this journey

Nice Côte d’Azur Airport has reinvented its two terminals to deliver a more authentic local experience, providing a boutique treat for passengers

HOK is leading a joint venture to design a US$200m improvement to Hartsfield-Jackson Atlanta International Airport’s domestic passenger terminal. Passenger Terminal World speaks to Ripley Rasmus, senior design principal and lead designer for the project, and Matt Breidenthal, regional leader of engineering in Atlanta, about the project and what HOK hopes to achieve