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The International Air Transport Association (IATA) will be taking a booth at this year’s Passenger Terminal EXPO, which takes place 20-22 March, in Stockholm, Sweden, to help promote its Level of Service (LoS) program and to explain how it can help airports get the most out of their existing terminal facilities, as well as plan for the future.

The International Air Transport Association (IATA) will be taking a booth at this year’s Passenger Terminal EXPO, which takes place 20-22 March, in Stockholm, Sweden, to help promote its Level of Service (LoS) program and to explain how it can help airports get the most out of their existing terminal facilities, as well as plan for the future.

IT systems are an essential investment, but which are the most prudent for airports to buy into and how are they impacting customer satisfaction levels?