Christina Röseler, consultant at Pragma Consulting, shares her views on how airports can define their identity by connecting with their passengers
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The Airports Commission in the UK has released its final report naming a third runway…
Farrells, a London-based architectural firm established by Sir Terry Farrell, has unveiled its latest design…
Left: All the winners from ACI’s 11th annual Europe awardsLondon City Airport has been awarded…
Airport operator Abu Dhabi Airports has launched its ‘Beat the Heat’ summer heat awareness campaign…
Vancouver Airport Authority has announced it will continue its 10-year partnership with IT provider AirIT…
North Korean leader Kim Jong-un has inspected the new terminal at Pyongyang International Airport, which…
London’s Heathrow Airport has been named ‘Best Airport, over 25 million passengers’ at the Airports…
Sydney Airport has commenced phase two of the T1 improvement program to deliver a world-class…
Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance