Mignon Buckingham, managing director of global loyalty agency ICLP, explains why turning disinterested passengers into devoted customers is vital when it comes to maximizing revenue, and how developing a deep understanding of a passenger’s needs and desires is the first step on this journey
Search Results: card (361)
US Customs and Border Protection (CBP) has installed two new automated Global Entry kiosks in…
Dublin Airport in Ireland has invested €2m (US$2.2m) in installing 62 state-of-the-art self-service solutions in…
Mineta San José International Airport in California will begin preparations next week for the expansion…
Manchester Airport Group (MAG), owner of London Stansted and Manchester airports, has been awarded a…
Swiss chocolatier Lindt has partnered with travel retail operator DFS Group to open a new…
London Heathrow Airport has partnered with SITA, Orange Business Services and media distribution company Adaptive…
Passenger Terminal World speaks to Graeme Ferguson, business development director, Manchester Airports Group, about how the company is successfully operating airport lounges in the UK and USA, and the opportunities for airports to provide their own competitive lounge service
Travel technology provider SITA is exploring the potential of using blockchain technology for storing and…
The American Heart Association (AHA) has partnered with airline operator Delta Airlines to install an…