Airports can enhance the customer experience by understanding their needs through location-based technology
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Robert Chicas, a director of Aviation + Transportation at HOK, explains how airport design has evolved over the past 20 years and offers some predictions for the future
Steve Johnson, CEO of HMSHost, speaks to Passenger Terminal World about his predictions for the future of the airport terminal and how the journey has progressed so far
As part of Passenger Terminal World’s 20th anniversary celebrations, Mark Angela, chief commercial officer at SSP shares his predictions for the future of airport food and beverage
How can airports maximise passenger satisfaction? James Ingram investigates
India’s cultural heritage and local artwork are the focus of the new Terminal 2 at Mumbai Airport
The utilisation of business intelligence data that links operations with retail can make a crucial difference to non-aviation revenues
Kevin Brocklebank illustrates a simple three-step process to help airports better understand their passengers’ retail needs
As the 2014 Winter Olympics kicks off in Sochi, Russia today (Friday 7 February), Passenger Terminal World speaks to Leonid Sergeev, CEO of Basel Aero about Sochi International Airport’s transformation ahead of the games