Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
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Bristol Airport in the southwest of the UK has announced it will begin work on…
Left: An architectural representation of Niagara Falls, using elements such as blue-hued floor tiles and…
Song Hoi-see, founder and CEO of Plaza Premium Lounge Management Limited, speaks to Passenger Terminal World about the company’s expansion into Europe through London Heathrow and the planned opening of a new airport hotel
Denver International Airport has launched Clear Channel Airports’ (CCA) in-airport TV network, ClearVision, throughout its…
SSP America has been awarded a 10-year, US$298m contract by the Hillsborough County Aviation Authority…
Bristol Airport has announced the line-up of retail and catering facilities for its £8.6m (US$13.5m)…
Baltimore/Washington International Thurgood Marshall Airport (BWI) has launched a request for proposals (RFP) for the…
Phase 2A of the terminal expansion project at Mariscal Sucre Airport in Quito, Ecuador, has…
HMSHost International, a subsidiary of global catering company Autogrill, has been awarded a contract to…