Cork Airport has become the first in the world to launch a new flight tracking…
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John Jarrell, head of the airport IT unit of Amadeus IT Group explores how the pre-departure experience is being re-imagined through self-service technology
LS travel retail North America has opened five new stores in Montréal-Trudeau International Airport in…
Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
James Ingram looks at how airport retail has changed over the past two decades and how improving the passenger experience can maximize non-aeronautical revenues
Airports can enhance the customer experience by understanding their needs through location-based technology
Steve Johnson, CEO of HMSHost, speaks to Passenger Terminal World about his predictions for the future of the airport terminal and how the journey has progressed so far
Passenger Terminal World speaks to H.E. Abdulaziz Al Noaimi, chairman of the New Doha International Airport (NDIA) Steering Committee and chairman of Qatar Civil Aviation Authority, about developments at Hamad International Airport
Amsterdam Airport Schiphol has released video footage of its recent trial using Google Glass technology.…
Passenger Terminal World speaks to three of the key speakers ahead of next week’s Passenger Terminal Expo and Conference in Barcelona, Spain