Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
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Airports can enhance the customer experience by understanding their needs through location-based technology
Alaistair Deacon, chief aviation technologist at Lockheed Martin, explains why information is the cornerstone for successful airport operations
The UK’s travelling public is soon to be served by London Heathrow’s new and improved Terminal 2. What can passengers expect from the transformation?
India’s cultural heritage and local artwork are the focus of the new Terminal 2 at Mumbai Airport