Rosemary Chegwyn, head of sales and marketing EDA Australasia, explores how travel retailers can increase sales during the holiday season
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Airports can enhance the customer experience by understanding their needs through location-based technology
Steve Johnson, CEO of HMSHost, speaks to Passenger Terminal World about his predictions for the future of the airport terminal and how the journey has progressed so far
As part of Passenger Terminal World’s 20th anniversary celebrations, Mark Angela, chief commercial officer at SSP shares his predictions for the future of airport food and beverage
Passenger Terminal World speaks to three of the key speakers ahead of next week’s Passenger Terminal Expo and Conference in Barcelona, Spain
How can airports maximise passenger satisfaction? James Ingram investigates
The UK’s travelling public is soon to be served by London Heathrow’s new and improved Terminal 2. What can passengers expect from the transformation?
The utilisation of business intelligence data that links operations with retail can make a crucial difference to non-aviation revenues
Kevin Brocklebank illustrates a simple three-step process to help airports better understand their passengers’ retail needs
As the 2014 Winter Olympics kicks off in Sochi, Russia today (Friday 7 February), Passenger Terminal World speaks to Leonid Sergeev, CEO of Basel Aero about Sochi International Airport’s transformation ahead of the games