Browsing: Opinion

Roberto Castiglioni, director of awareness group Reduced Mobility Rights, discusses some of the difficulties disabled passengers still face in traversing the airport environment, and how they can be improved

Christina Röseler, consultant at Pragma Consulting, shares her views on how airports can define their identity by connecting with their passengers

David Stark, senior vice president, practice leader enterprise risk and resilience, at Marsh Risk Consulting, examines risk in the airport industry and the best practices adopted by airport operators.

Ibrahim Ibrahim, managing director, Portland Design, examines the Millennial traveler’s cravings for convenience and serendipity, and how brands, retailers and airports can start to configure and cater to their needs.

John Jarrell, head of the airport IT unit of Amadeus IT Group explores how the pre-departure experience is being re-imagined through self-service technology