April 2025 issue is now available online!

Download apps

Download the Passenger Terminal World app NOW to read the latest issue! The app is free and gives you access to a library of back issues.

Passenger Terminal World Magazine — April 2025

The April 2025 issue is now available online! Packed full of news, interviews and features, including:

Cover story – Wayfinding : Imagine walking into an airport and knowing exactly where to go and how long it will take to get there… PTW talks to experts seeking to provide clearer and more personalized navigation.

King Salman International Airport : Work is underway to build one of the world’s most innovative and inclusive airports in Riyadh, Saudi Arabia.

Retail : Airports and their commercial partners are becoming more realistic about what digital retail can – and can’t – do for them and their passengers.

Neurodiversity : New technology and collaborative research are helping airport operators understand where terminals can be better tailored to the needs of neurodivergent passengers – and they’re challenging some of today’s approaches.

Cybersecurity : Several airports had to defend themselves against cyberattacks in 2024. With the aviation sector being increasingly targeted by bad actors, PTW seeks some expert advice.

Masterplanning : Four leading aviation organizations share their views on how aviation masterplanning has changed in recent years, going from a siloed approach to one that takes a sustainable and holistic view of the entire airport operation.

Interview: Melbourne Airport : In celebration of her 10th anniversary at Melbourne Airport, CEO Lorie Argus recounts her impressive aviation career and divulges the inner workings of her A$10bn capital investment plan.

Note to iPad and iPhone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or iPhone to at least the iOS 5 Operating System.

Note to Android tablet and Android phone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or Android phone to at least the Version 4.0 Operating System.

Cookie	Duration	Description
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.