Brisbane Airport, Australia, has signed a five-year extension with air transport IT specialist SITA to continue developing its passenger, baggage and airport services technology.
The agreement continues the airport’s 20-year partnership with SITA, which has seen the implementation of SITA’s AirportConnect Open common-use platform and its self-service bag-drop and check-in systems.
Stephen Goodwin, general manager operations, Brisbane Airport Corporation (BAC), said, “BAC has chosen SITA as an ongoing partner because they share our values around collaboration, innovation and a focus on the customer.
“This focus will help us with our overarching gateway strategy and help us to continually improve as we focus on becoming a world class airport.”
In recent years, Brisbane Airport introduced Australia’s first self-service bag-drop system and the first deployment of biometric technology, SITA Smart Path, which offers secure, seamless travel through the airport.
Sumesh Patel, SITA president, APAC, said, “We are proud to extend our partnership with Brisbane Airport which has spanned more than two decades. Brisbane Airport is an innovator, leading with services from bag drop to biometrics.
“We are looking forward to continue to address the airport’s challenges and meet its evolving needs as it continues its A$3.4bn (US$2.5bn) transformation over the next few years.”