Blip Systems has announced that its BlipTrack data-collecting sensors have been installed throughout the new Connector building at Brussels Airport in Belgium.
The new Connector joins the main terminal to Pier A and is set to open in March 2015. The Connector will also contain one of Europe’s largest central security areas and will serve over 10 million passengers annually.
Airport managers can use the data-collecting sensors to monitor passenger queues and wait times, and in turn provide passengers with real-time information about the operational status of their flights. The BlipTrack sensors have already been deployed in other key areas at the airport.
Thomas Sterken, project manager of operations at Brussels Airport, said, “BlipTrack enables Brussels Airport to monitor the quality of the terminal processes and to improve the resource planning. The collected wait time data and throughput is also used to perform consistent reporting to internal and external stakeholders. For the new Connector building, Brussels Airport relies on the experience of Blip Systems to develop a network of measuring points based on the passenger flows and Brussels Airport’s preferences.”
Peter Knudsen, CEO at Blip Systems, said, “Brussels Airport has been a customer of Blip Systems since 2010. At BLIP Systems, we value the long-term cooperation with Brussels Airport and their professional approach in using data to ensure efficient operations and passenger satisfaction – while increasing passenger numbers. The implementation of BlipTrack sensors covering the new Connector building will ensure that passengers experience a quick and easy passage through the first stage of the journey, while significantly increasing the opportunity for a positive experience throughout the airport.”
Blip Systems’ solution works by placing BlipTrack sensors on pre-set paths, such as in the security screening process. The sensors collect the unique media access control (MAC) addresses of phones and other wireless devices actively searching for a wi-fi or Bluetooth connection. As a person passes a sensor, the MAC address, when enabled, is matched between sensors to provide origin and destination data as well as travel time. The solution protects the individual’s privacy by having the sensors convert the detected mobile devices, which contain no personal information, into anonymous and encrypted hashes.