Moscow Domodedovo Airport in Russia has hailed the performance of SITA’s automated self-service gates during the 2018 FIFA World Cup soccer competition, after more than 1.2 million passengers took advantage of the new technology while traveling through the airport.
Domodedovo was the first airport in Russia to introduce SITA’s passenger flow management solution using smart validation and automated gates for secure access control. The gates enable passengers to independently pass through security or board the aircraft by simply scanning their mobile or paper boarding pass.
In total, more than 150 automated gates will be installed in Terminals 1 and 2 in Domodedovo. SITA claims that the use of its self-service gates can cut boarding times by as much as 50%, helping to reduce flight delays and improve passenger service.
Gennady Zalutsky, CEO, Domodedovo Integration, a specialist IT and project management company set up by the airport, said, “SITA’s technology showed its effectiveness during the peaks of traffic when soccer fans from all over the world flew through Domodedovo for the matches.
“We are confident that this landmark project, which makes use of modern technologies, will raise the quality of passenger services at Domodedovo Airport to a new level.”
Dmitry Krasnov, SITA vice president Russia and Commonwealth of Independent States (CIS), said, “We have helped many countries manage major events by introducing technology that automates the flow of passenger through major airports. From the 1984 Olympic Games in Los Angeles to the World Cup in Brazil in 2014 and this year in Russia.
“While these events are often the catalysts for introducing new technology, we continue to see the benefit of these investments well after the final whistle has gone. This is particularly the case in fast growth markets such Brazil and Russia where the number of passengers continues to grow rapidly.”