Bahrain Airport Company (BAC) has installed self-service check-in kiosks at Bahrain International Airport in a bid to improve the passenger experience and deliver increased flexibility to its airlines.
The six AirportConnect S4 Kiosks will be installed and managed by SITA, with four kiosks in the economy check-in area and two in the first and business class check-in area.
Along with the new kiosks, SITA will provide its AirportHub shared connectivity platform, enabling airlines to migrate their back offices from legacy or direct connections systems to a cloud-based communication link.
Mohamed Yousif Al Binfalah, chief executive officer of BAC, commented, “This project is the first step toward the company’s vision of implementing IATA Fast Travel Initiative, which will enhance the passenger experience at Bahrain International Airport. This initiative will offer benefits of self-service check-in to passengers to facilitate the passenger journey.”
Hani El-Assaad, SITA President, Middle East, India and Africa, added, “Kiosks have proven to be an extremely versatile interface for a wide range of airport functions and services. Having worked with airlines, airports and governments around the globe has allowed us to develop kiosk products across all touchpoints in the airport journey and SITA has already delivered more than 10,000 kiosks to airports and airlines globally.”