San Diego International Airport, California, has begun the first round of its Airport Innovation Lab…
Browsing: Passenger Experience
Birmingham Airport has added its flight update service Flight Smart to Facebook messenger. Due to…
London Stansted Airport has celebrated reaching 100 trained ‘Dementia Friend’ staff members following the latest…
Passenger satisfaction levels have reached a record high for North American airports, according to the…
Airport operator Dubai Airports has unveiled plans to open a new Hard Rock Café this…
Airline operator Air Canada has opened its newest Maple Leaf Lounge at Saskatoon John G…
Concessionaire Fraport USA is teaming up with Penn Brewery to bring the Oktoberfest celebrations to…
Sydney Airport, Australia, is set to significantly reduce the number of public announcements at T1…
Airports Council International (ACI) World will today (September 12) kick-off its inaugural Customer Excellence Global…
Passengers at Frankfurt Airport can now pay at around 100 tills in all 28 Frankfurt…