Independent lounge operator Plaza Premium Lounge Management Limited (PPLML) has rebranded to Plaza Premium Group (PPG) following the addition of two new divisions in transit hotel management and meet and greet services. As part of the rebrand, PPG has also unveiled a new logo and mission statement – ‘making travel exceptional’.
PPG’s new transit hotel division Aerotel will manage short-stay hotels based in the airport terminal, where passengers can book by the hour depending on their needs. The first Aerotels will be opening in Singapore Changi Airport and Abu Dhabi International Airport later this year, with a subsequent opening in London Heathrow Airport in 2016.
Allways, the new meet-and-greet service from PPG, will operate from the curb to apron and apron to curb, providing passengers with a multitude of concierge services. This includes welcome gifts, one-stop pick-ups, lounge stays, buggy services, baggage handling and limousine transfers, as well as restaurant and itinerary recommendations. The Allways service will be launched at seven airports including Toronto Pearson International in Canada; Indira Gandhi International in India; Macau International in China; Kuala Lumpur International in Malaysia; Muscat International in Oman; Changi in Singapore; and London Heathrow in the UK.
Song Hoi-see, founder and CEO of Plaza Premium Group, said, “We have organically grown from our position as the pioneer of the independent lounge concept to a global premium airport services provider. The new name marks a step toward reflecting the group’s increasingly diversified airport hospitality businesses. We believe airports are a destination in themselves and our services and facilities will give travelers more reasons to enjoy their travel experience.
“We strongly believe the travel experience begins the moment you step into the airport and that airport transit is a journey in itself. What we endeavor to create is a unique experience of ultimate comfort, convenience and value, as well as love and care from our team. We design every service meticulously with this formula in mind.”