Miami International Airport (MIA) in Florida is the first airport in the world to bring the convenience of Mobile Passport Control, the fast-entry process into the USA, into its own airport app experience.
US citizens and Canadian visitors arriving into Miami can now use the MIA Airport Official app to submit details to US Customs and Border Protection (CBP) and simply receive a barcode on their phone to present for clearance.
This convenient service, developed by global air transport IT provider SITA, and certified by CBP for Mobile Passport Control, speeds up the entry process into the USA. As an integral part of MIA’s official app, the new mobile service builds on the personal travel assistant experience already being offered to Miami’s passengers.
Emilio T González, Miami-Dade aviation director, said, “The goal of our mobile app has always been to put as many services as possible in the palm of the traveler’s hand. Now, with the help of SITA’s innovative technology, in addition to easily finding your way to all you need at MIA, North American passengers can now also breeze through passport control with the same customer-friendly travel app.”
SITA offers the Mobile Passport Control service as a software development kit. Mobile Passport Control enables eligible travelers to use an airport or airline’s app on their mobile device to submit their passport information and answer CBP inspection-related questions prior to CBP inspection. The convenient service does not require pre-approval and is free to use.
Randy Pizzi, SITA president, Americas, said, “We are very pleased to be a technology partner with Miami Airport as it becomes the first to incorporate the convenience of US CBP Mobile Passport Control into its airport application.
“Passenger satisfaction increases when technology solutions, like SITA’s, make it easy for passengers to manage their journey using just one convenient application on their own smartphone or tablet.”