Belfast International Airport has become the first in the world to adopt Veovo next-generation R8 revenue management and passenger engagement applications, part of a predictive collaboration platform for optimized airport operations.
The advanced revenue management functionality automates the end-to-end billing cycle, speeds time-to-invoice, and provides the charging flexibility needed to support airline contracts. The passenger engagement solution, meanwhile, is expected revitalize Belfast’s passenger communications – new airport-wide flight display screens will offer content tailored according to traveler needs.
“With traffic up 43% in the past three years, we needed a modern, open platform to help us handle increased passenger numbers and simultaneously deliver a better traveler experience,” said Chris McGarry, IT manager at Belfast International Airport. “Veovo is a great foundation for future growth and passenger engagement innovation.”
The platform encompasses all aspects of airport operations management – connecting, automating and optimizing plans and processes against real-time airport events. The airport and its partners can access real-time flight and resourcing information to support quick aircraft turnaround, while streamlining the use of limited infrastructures such as gates. Furthermore, the platform helps simplify operations through the automation of several tasks that have, to date, been performed manually.
Belfast International is Northern Ireland’s busiest airport, with over six million passengers per year. It is owned and operated by Vinci Airports.