IT specialist SITA has installed several new systems to help improve the passenger experience at Hurghada International Airport in Egypt.
The improvements include SITA’s AirportConnect Open passenger processing platform, which provides the airport with more than 135 common-use workstations and 10 common-use self-service kiosks for check-in. The company also installed its baggage management system to help reduce passenger queuing times, and its airport management solution so the airport has a single point of control and can take action as needed. This includes an advanced resource management tool – AirportResource Manager.
Ismail Aboulez, chairman and CEO of the Aviation Information Technology Company (AVIT), the airport operator, said, “We have made major renovations at Hurghada Airport to better serve the growing number of leisure passengers in the region as Egypt’s tourism sector continues to recover. SITA’s airport solutions incorporate the industry’s most advanced technology with industry trends, such as self-service. So we’re creating a more enjoyable passenger experience, while at the same time cutting costs and improving operational efficiency.”
Hani El-Assaad, president, Middle East, India and Africa for SITA, said, “SITA has partnered with Egypt’s AVIT for more than a decade, helping to facilitate its strategic growth plans with innovative technology. We worked very closely together on this project to design and deliver an in-house turnkey solution aligned with the airport’s specific needs.”