The winners of the 2017 Skytrax World Airport Awards have been announced at Passenger Terminal Expo in Amsterdam, Netherlands, with Singapore Changi Airport claiming top spot for the fifth consecutive year.
With more than 5,000 visitors attending the first day alone – including CEOs, architects, airport and airline executives, suppliers and key decision makers from across the world – Passenger Terminal Expo provided the perfect setting for the prestigious award announcements.
The world’s top 10 airports were announced as:
1. Singapore Changi Airport, Singapore
2. Tokyo International Airport (Haneda), Japan
3. Incheon International Airport, South Korea
4. Munich Airport, Germany
5. Hong Kong International Airport, China
6. Hamad International Airport, Doha
7. Chubu Centrair Nagoya, Japan
8. Zurich Airport, Switzerland
9. London Heathrow Airport, England
10. Frankfurt Airport, Germany
Lee Seow Hiang, CEO of Changi Airport Group, said, “Winning the Skytrax World’s Best Airport Award for the fifth consecutive year is immense encouragement to our 50,000-strong airport community at Changi Airport, every one of whom is passionate about delivering the most memorable airport experience to our passengers.
“This recognition affirms our service belief, which we have held steadfast all these years – putting passengers at the heart of all we do. While we expand our facilities to serve more passengers in the coming years, we will continue to work closely with all our airport partners to further enhance the Changi Experience.
“We share this honor with the Changi Airport community and many government agencies and commercial partners. Without their support, we could not have achieved this. Above all, to all of our passengers, thank you for your vote of confidence.”
Edward Plaisted, CEO of Skytrax, said, “To be voted the world’s Best Airport for the fifth consecutive year is a remarkable achievement for Changi Airport, and underlines the airport’s popularity with international air travelers.
“Changi Airport continues to innovate product and service facilities for customers, and is making the travel experience at the airport enjoyable and relaxing. This award is very much a collective recognition for all staff at the airport who contribute to the success of Changi Airport operations.”
This year’s Skytrax World Airport Awards were based on the results of nearly 14 million questionnaires completed by 105 different nationalities of airline customers.
The survey was carried out from July 2016 to February 2017, covering 555 airports worldwide and evaluating passenger feedback for areas such as check-in, arrivals, transfers, shopping, security, immigration and departure.
To view the complete list of categories, winners and photos from the 2017 awards ceremony, please click here.