International support services and construction group Interserve has been awarded a £37m (US$51m) passenger support contract with Spanish airports operator Aena.
The four-year contract covers the provision of care and assistance for passengers with reduced mobility (PRM) for Aena’s main airports in the Canary Islands. Interserve’s role will include transporting passengers through the airports and helping them with check-in, boarding and luggage collection. The assistance for PRM will cover busy tourist airports such as Tenerife Sur, and Gran Canaria, Lanzarote, Fuerteventura, Tenerife Norte and La Palma.
Debbie White, chief executive at Interserve, said, “As global air travel continues to rise, guaranteeing the safety, security and comfort of passengers in a busy environment remains a top priority for airport operators. Through our understanding and expertise in managing these pressures, we look forward to delivering a truly world-class experience for passengers.”
Interserve has a strong presence in the Spanish transport sector and provides services for 15 rail and airline operators at over 100 different sites.
Aena is Spain’s largest airport and heliport operator. The company manages 46 airports and two heliports across the country and handles the largest volume of people of any European operator, registering 230 million passengers in 2016.