Teesside International Airport has deployed the OrderNext ordering platform at its departure lounge café and bar.
Customers do not need to download any apps in order to access they system, just scan a QR code located on their table, and around the terminal, with their phone’s in-built camera to instantly bring up an online menu of available food and drink. They can then place their order, pay using a credit or debit card and their food is brought directly to them.
The airport says that the platform, developed by VenueNext Europe, has been introduced following the coronavirus pandemic placing an emphasis on touch- and contact-free transactions.
Tees Valley Mayor Ben Houchen, who is responsible for the airport, explained, “The new system means people won’t have to worry about social distancing as there will be no need to queue at the bar or crowd around tills to pay for your order.
“It also means that people can place an order after they’ve checked in, which will be waiting for them when they’ve passed through security, with the minimum of fuss – and we’ll be rolling out more ways to access the service in the coming weeks.”
Sam Jackman, chief development officer at VenueNext Europe, added, “We’re excited to be implementing OrderNext technology at Teesside International Airport. We’ve all had to adapt our regular model of operations in light of the pandemic, but OrderNext technology is truly how we envision all businesses to operate in the future.”