Ahead of her presentation at Passenger Terminal Conference in March, Dr Patricia Ryan, director of business development – airports at Metalsmiths Sterling, explores the trends affecting airport concessions programs and how operators can stay one step ahead
Browsing: Features
Paul Richardson, managing director of Specialist Services at DHL Supply Chain, discusses how a collaborative approach at the Gatwick Logistics Consolidation Centre has created a beneficial solution at the airport
Passenger Terminal Today talks to Elizabeth Leavitt from the Port of Seattle about the challenges of expanding Seattle-Tacoma Airport
Changi Airport has two major projects underway aimed at enhancing the passenger experience. Passenger Terminal World talks to Jayson Goh, senior vice president, airport operations management at Changi Airport Group, about the airport’s progress
Collaboration with architects and IT experts is the name of the game for airport operators looking to ensure their development plans can stand the test of time
Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
Airports can generate millions of dollars in savings by shifting to a lifecycle cost approach to asset management
Airports can enhance the customer experience by understanding their needs through location-based technology
Robert Chicas, a director of Aviation + Transportation at HOK, explains how airport design has evolved over the past 20 years and offers some predictions for the future
Steve Johnson, CEO of HMSHost, speaks to Passenger Terminal World about his predictions for the future of the airport terminal and how the journey has progressed so far