Understanding the critical role that airports will play years from now and the sociocultural and technological shifts affecting airports today, experiential graphic design company Entro has begun exploring the potential impacts of these developments in relation to wayfinding and branded environments
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Tony Chapman, senior director, product management and strategic programs, global airports at Rockwell Collins, speaks to PTW about the progress being made with IATA’s One ID seamless travel initiative
IT systems are an essential investment, but which are the most prudent for airports to buy into and how are they impacting customer satisfaction levels?
Professor Max Hirsh, an expert on airport urbanism at the University of Hong Kong, explains the benefits of adopting a people-focused approach to airport development
Consider the last three times you went through airport security. Chances are, you’ll remember different experiences at each instance. That’s because airports around the world are going through a massive digital transformation to accommodate a rapidly growing rate of annual travellers.
Understanding the critical role that airports will play years from now and the sociocultural and technological shifts affecting airports today, experiential graphic design firm Entro has begun exploring the potential impacts of these developments in relation to wayfinding and branded environments.
Howie Adan, head of multi-faith chaplaincy, Heathrow Airport, provides an insightful view into the thinking behind developing multi-faith prayer rooms in an airport environment
A process-driven management system that shares data so that decisions are made collaboratively is realizing such benefits that it is being adopted around the world
Written by Mario Pierobon
The latest scientific research, music and the art of nudging are all being employed by innovative airports to influence passenger flow and behavior
Written by Marisa Garcia
Timo Rissanen, head of Helsinki ground experience at Finnair, and Tuğberk Duman, project manager for Futurice, share some of their findings from a facial recognition check-in trial currently taking place at Helsinki Airport in Finland