American Airlines is making further investments at Dallas Fort Worth International Airport (DFW) to enable the company to improve customer service and meet growth demands. In recently announced plans, the airline will build a new, larger catering kitchen at the airport.
Construction on the kitchen will begin in January 2020. The project will take about 18 months to complete and will support the first phase of development for DFW’s new Terminal F. This phase includes four new gates and customer areas located on the southeast corner of Terminal D and is scheduled to open in 2022.
In 2019 alone American has expanded at DFW by adding 15 more gates and increasing the amount of flying to 900 daily departures. Additionally, the airline introduced a Flagship Lounge to serve premium customers traveling to international destinations. The growth is part of a larger strategy that will continue as American continues to invest in the operational efficiency and customer experience initiatives at DFW.
“DFW remains a great source of opportunity and growth for American,” said Cedric Rockamore, American Airline’s vice president of DFW of Hub Operations. “These investments will ensure we can continue to welcome the world to and through DFW for a very long time.”