dnata’s baggage technology and logistics company Dubz has opened a new ‘check-in station’ in The Dubai Mall.
The station is located in the dnata Travel store on the lower ground level of the mall, where the Dubz team checks in customers for their flights, prints their boarding passes, weighs and secures their baggage, and ensures it is delivered to the airport and loaded onto the aircraft.
After collecting their boarding passes and baggage tags, Dubz customers can enjoy the shopping, dining and entertainment on offer at the mall, before taking the Dubai Metro to the airport. They can arrive at the terminal up to 60 minutes before their flight, proceeding straight to passport control.
At present the service is available to passengers traveling with nine airlines: flydubai, saudia, flynas, China Southern, Kuwait Airways, Gulf Air, SaudiGulf, Royal Jordanian and Ethiopian Airlines.
The service is available from AED99 (US$27), which covers the check-in fee for one passenger with one piece of luggage. Additional pieces of luggage can be added for a fee of AED40 (US$11) each. The service price is capped at AED249 (US$67), covering up to 10 bags.
The Dubz check-in station is open seven days a week, from 10:00am to 10:00pm.