Left: Malpensa Airport in Milan, Italy
Communications technology developer Motorola Solutions has implemented new radio communication systems for Linate and Malpensa airports in Milan, Italy.
Motorola installed its TETRA Dimetra IP Compact radio communication systems at both of the airports, leading to enhanced customer services, rapid flight turnaround and more efficient terminal operations for Italian airport operator SEA Group (Società Esercizi Aeroportuali).
Fabio Degli Esposti, information and communication technology director, SEA, said, “With 1,200 operating radios and an increase in operations, SEA needed a more dynamic solution for communications. Faced with the need to replace an outdated system and the need to cope with an increasing demand of services, the only choice for us was to switch to digital technology, which is able to guarantee a safe and effective service.”
In Malpensa, Motorola installed a fully operational system within two weeks, including the configuration of 1,000 new radios. At Linate airport, a new system supporting 400 new radios was set up in just a week.
Giuliano Posenato, customer service manager, Motorola Solutions Italy, said, “SEA could not afford any inefficiency. The implementation had to be very fast, because the requirement was to change the engine on the machine while it was still running.”
Motorola Solutions has signed a four-year managed services agreement with SEA, guaranteeing technology evolution including the replacement of its complete telecommunication system (controller, base stations and radios). In September 2015, Motorola Solutions will upgrade the connections at both airports with the latest generation of Motorola Solutions’ TETRA system – Dimetra 8.2.