Passenger Terminal Today.com
The daily portal for the latest airport passenger terminal news and views
   Sort by: relevance most recent



NEWS >>

Memphis International Airport offers new service for blind and low vision passengers

Memphis International Airport (MEM) has partnered with technology company Aira Airport Network on expanded services for blind or low-vision passengers.

Through the new program, passengers traveling to and from MEM can access the Aira Airport network powered by its Site Access technology, and connect with professional agents who act as visual interpreters. The Aira app works by wearing Aira smart glasses or via the traveler’s phone camera, enabling passengers to share views of their surroundings and interact with the agent.

With a live view of surroundings, crowd flow, signage or other objects from the traveler’s perspective, Aira agents deliver a real-time narrative to the traveler using an augmented reality dashboard. The service enables navigation through the airport and provides assistance with other tasks such as flight information, locating and identifying baggage and arranging transportation.

Kevin Phelan, vice president of Aira, said, “We’re proud to announce this partnership with an innovator like Memphis-Shelby County Airport Authority. As today’s fastest-growing assistive community for the blind or low-vision population, we focus on delivering immediate, accurate information anytime and anywhere. With the dynamic nature of traveler information, and the challenges of moving through a crowded terminal, this is a perfect fit for what we do.”

Aira provides subscription-based services to its customers, who purchase minutes similar when using a cell phone plan. However, MEM’s partnership with Aira means the airport will offer free usage of the Aira service while travelers are at the airport.

Scott Brockman, president and CEO of the Memphis-Shelby County Airport Authority, added, “We are extremely excited about this program and the additional accessibility it provides to blind and low-vision passengers.”

Written by Kirstie Pickering

October 20, 2017





RECEIVE THE
LATEST NEWS


Your email address:



Monthly Poll >>

What do you think is the best way for an airport to improve revenue from retail and F&B?

SUPPLIER SPOTLIGHT

Click here for listings and information on leading suppliers covering all aspects of the passenger terminal industry. Want to see your company included? Email Damien de Roche.

View all suppliers >>

Passenger Terminal World >>

Read latest issueNEW DIGITAL EDITION:
Passenger Terminal World September 2017 is now online.

Read now.


More Information>>

Railway Terminal World >>

Read latest issueNEW DIGITAL EDITION: From the publishers of Passenger Terminal World, the only magazine dedicated to railway terminal and station design and technologies.


Read the free digital edition >>


TV >>

Using digital innovations to streamline operations at Schiphol Airport

Watch Now >>

Annual Showcase 2017 >>

Read latest issueNEW DIGITAL EDITION:

Passenger Terminal World Showcase 2018 is now online.

Read now.


More Information >>