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Curaçao International Airport to implement concession management solution

Curaçao Airport Partners (CAP), operator of Curaçao International Airport on the Dutch Caribbean island of Curaçao, has chosen Concessionaire Analyzer+ (CA+) to assist in the management of its non-aeronautical sector.

The CA+ software solution will focus on automating the collection of detailed sales data from concessions, while providing a centralized platform for contracts management, as well as facilities for property and space management. CA+ will also automate the airport revenue calculation process, typically based on fixed rents and revenue shares from concessions. In addition to this, CAP will make use of the CA+ Business Intelligence module aimed at providing a much deeper level of real-time insight into its non-aeronautical business.

This is the third Caribbean airport to implement CA+ and focus on automating many of the manual processes involved in managing concessions, improving efficiencies and helping concessions prosper within their airports.

At Curaçao, CA+ will fully automate the sales data collection process from the airport’s 27 retail and food and beverage (F&B) concessions. Concessions will continue to use their current POS and inventory systems, ensuring the least disruption with the implementation of CA+.

Ralph Blanchard, CEO at CAP, said, “Following major investment over the past year, including the installation of immigration e-gates for swifter passport control, a renovated arrivals hall, new car rental counters and innovative F&B options for passengers to experience, we are now looking at improving efficiencies in our management processes. CA+ will enable us to automate many of the processes carried out manually today, and will provide us with the insight required to truly focus on the improvement of our non-aero revenue streams.”

The terminal is currently undergoing major expansion and will be completed in 2018, when it will cater for 2.5 million passengers.

John de Giorgio, CEO of CA+, said, “We are looking forward to working with CAP, whose decision to invest in such a system reinforces the importance that airports all over the world are giving to the non-aeronautical sector to provide significant revenue for more airport investment. CA+ is already working with airports of all sizes in Africa, the Caribbean, Europe, the Gulf and South America, all seeking to derive better results from their non-aero sector.”

August 31, 2017





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