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Lufthansa Group brings card terminal to check-in and gates

Lufthansa Group is to enable secure payments at check-in counters with its new Amadeus Airport Pay. The service, developed by Amadeus and Ingenico, will be available at more than 170 airports around the world.

The customers will be able to pay for ancillary services, such as excess baggage, with credit or debit cards, and via girocard payments and compatible digital wallets. Airline staff will also be able to initiate compensation payments with the terminals, which can be used in cases such as when a passenger voluntarily steps back from an overbooked flight, for example.

Kai Schilb, head of payment at Lufthansa Group Hub Airlines, said, “To bring secure and seamless payment options to our passengers to ease their individual and seamless travel experience is a core objective for the Lufthansa Group. Amadeus Airport Pay enables our travelers to choose customized ancillary services for their flight while checking in or at the gate – securely and with a variety of payment options, and without the need for detours.”

The standard used by the Amadeus Airport Pay solution is also fully compatible with PCI-DSS, a series of security standards defined by the payment card industry.

Philipp Vetten, head of IT payment projects at Lufthansa Group Hub Airlines, commented, “Besides, as an IT solution, Amadeus Airport Pay gives the Lufthansa Group full control over its payment infrastructure by enabling bilateral connections with a wide range of payment providers. We look forward to bringing this service to our airport check-in desks and ticket offices in more than 170 airports very soon.”

Written by Kirstie Pickering

June 9, 2017





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