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Finavia recruits 200 test passengers to trial new Helsinki Airport facilities

Running up to the summer opening of Finavia’s south wing at Helsinki Airport, the operator is inviting 200 volunteers to the airport to test the wing’s facilities.

Finavia will arrange a deployment test in a role play spirit at the airport on July 6 to ensure that the terminal operations and processes at the south wing work as they should before the grand opening. During the test day, the visibility of signs, passenger enjoyment and the technological solutions of the airport, among others, will be under scrutiny.

Test passengers will evaluate how well they can find their way to the departure gate and how wheelchair passengers can move around at the airport. They will also check practical things, including the operation of doors and moving walkways, and the smoothness of boarding processes.

Ville Haapasaari, Helsinki Airport’s director, commented, “The test day is arranged in order to ensure a smooth, pleasant travel experience, which is the cornerstone of all of our services. Test passengers will have a unique day at the airport and the possibility to look behind the scenes.

“The feedback we will receive from the test passengers is valuable, because we can then take passengers’ wishes and needs into consideration in finishing off the south wing.”

Written by Kirstie Pickering

June 8, 2017

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